FAQ's

Here to help...

Can I send a gift?

Of course! We would be delighted to send your order as a gift directly to someone for you.

Enjoy a complimentary personalised gift note with a message of your choice too, all at no extra cost.

All you have to do is add any gift message you would like to send at checkout - no pricing will then appear in the package.

Add their name, UK shipping address and contact details into the shipping box and we will do the rest!

Gifts That Gift Back - How do you donate to charity?

Giving is at the heart of Bumbleberry Park and we are proud to donate with each sale we make.

We hope to create items that are unique and personal, and that give a little extra too.

We are so proud to be supporting Tommy’s, a UK pregnancy charity, and 50p of every sale will be donated to Tommy's via Work for Good.

When will my order be shipped?

All items are made to order - especially for you!

Please allow 1-2 working days for printed items, and 3-5 working days for clothing orders to be processed and dispatched by Bumbleberry Park.

You will receive an email to notify you when your order is on it's way.

Please note that all orders are shipped together in one parcel.

Therefore, if you have a mix of clothing and printed items, they will be shipped together within the longer processing time. Please place separate orders if you would like printed items to be shipped sooner.

Orders will be shipped via Royal Mail 2nd Class with delivery expected within 2-3 working days.

Need it sooner? Shipping upgrades are available at checkout.


Please allow extra time for delivery during busy seasonal periods. We are unable to be responsible for third parties and any delays experienced in delivery.


Processing times may be extended during busy periods. Working days are Monday to Friday, excluding Bank Holidays.

How much is delivery?

Standard Delivery (3-5 working days) £3.50

Priority Delivery (1-2 working days) £4.95

Where do you ship to?

At the moment we ship to the UK.

We are working in the background here to be able to offer international shipping very soon, and so check out our social media pages for updates @bumbleberrypark on Instagram and Facebook and sign up to our newsletter too.

Do you offer personalised designs?

Yes we do! Sending a personalised gift can give that extra bit of sparkle and we offer free personalisation on our collections.

We have a range of personalised clothing and print designs available for babies and children, see our collection pages for styling ideas and info.

If you have something more bespoke in mind, please get in touch and I’m sure we can help.

I've made a mistake on my personalised order, can I change it?

Don't worry mistakes happen, we're all human!

Please contact us within 1 hour of placing your order if a mistake has been made, if we have not started to make your order we can try to accommodate changes.

Unfortunately if we have started to design and make your order we will be unable to make any changes and the items will be shipped as ordered.

Sizing

All sizing details can be found on each product page.

More information can be found on our Sizing page.

Do you offer returns or refunds?

We really do hope that you love your order as much as we love sending it to you, although we understand that sometimes things don’t always work out quite as hoped.

Please note that we are unable to offer returns or refunds on any bespoke or personalised items.

More information can be found our Shipping and Returns page here.